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How to Ensure Your Data is Safe for both You and Your Clients

Keeping your business and your customers safe from harm with good protective measures.

Smart Growth’s Security Commitment

Your Safety, Our Concern

Keeping your data safe – your customers’ data too – is what we value most. Here at Smart Growth Solutions, we apply security from an enterprise level through the operational and policy levels to all of your data, applications, and infrastructure. With sound defenses and active threat management, trust us to protect your data and ensure compliance so that you can focus on growing your business.

Comprehensive Compliance and Endpoint
Security Services

Smart Growth Solutions offers an integrated package of compliance management and endpoint security services that are focused on enhancing security, protecting against regulatory risks, and protecting the business from new threats. Our strategies and deployment approach will allow you to protect your workings.

ORGANIZATIONAL SECURITY

Starting From The First Day, Security Remains The Top Priority.

Every staff member be it at the reception or in the back office undergoes training on security, trust and legal compliance on the very first day of work. Though the degree of the involvement can differ depending on the role, everyone is expected to contribute to security at Smart Growth Solutions.

Conduct of Staff and Protection of Information

All the workers who are hired by Smart Growth Solutions must behave in a manner that is within the scopes of the company policies, which include, but not limited to, those forbidding leaking of internal information, business morale as well as professional decorum.

All employees receive security awareness and training at hire and periodically thereafter. Such training encompasses various aspects of security including, security, compliance and privacy. 

  • Feature: Advanced Threat Detection
  • Benefit: acts as a barrier to malware, ransomware and other Cyberthreats.

Control of physical people, assets, and environment

Access to physical locations of Smart Growth Solutions is controlled and observed at a high level. All Smart Growth Solution’s offices and its Help Desk are protected with the Intrusion Alarm System (i.e. CCTVs). Entry is allowed using a valid access card. All offices, Help Desk, SOC positions are equipped with backup generators to ensure they can operate Enlightenment service provision uninterrupted 24x7x365.

  • Feature: 24 Hours A Day Monitoring
  • Benefit: Ensures readiness at all times in case any threat is detected and an action needs to be taken.

Operational Security

Additional specific and clear operating policies, procedures, and processes have been developed by Smart Growth Solutions in order to assist in controlling the quality of the network security operation. These include:

  • Internal penetration tests
  • Vulnerability assessments
  • Management of changes
  • Security incidents management
  • Device and network security

Logical access control

Access to information systems is based on user roles. There are processes that manage the monitoring and provision of access rights to users, termination of rights (either by the user’s choice or through enforced means), and conducting entitlement management at scheduled periods.

Each user who has access to the systems is assigned a unique account number. There are also password policy legislations that assist mechanisms in ensuring elaborate complexity of the set passwords as well as periodical changing of the passwords to deter external trickery on the use of passwords. In addition to that, all the employees have multi-factor authentication (MFA) turned on and it is a requirement for their use accounts.

Incident Management

Smart Growth Solutions has in place a risk management for security breaches. An Incident Response Plan has been developed that indicates the key personnel, and processes, as well as the procedures for notification, and response to incidents. Personnel involved in incident response are trained, and the implementation of the incident response plan is exercised on a regular basis.

Business Continuity and Disaster Recovery

To address any potential service downtime that can be caused by system failure, environmental limitations, or any other disasters, the company has established data retention and disaster recovery solutions in all cloud and physical server facilities. These solutions have several different features to reduce the chances of failure due to any one of them. Data backup is subjected to access and encryption control. All recovery and restoration of data plans are not only operated but reviewed and improved on periodic bases.

Data Protection

Personal data policy statements are the basis of Smart Growth Solutions operations of all personal data. Data management standards that govern impress and transmit a partner or customer data that we work with or hold are also considered. Every single piece of information is protected by relevant physical, technical and organizational safety measures.

  • Feature: Compliance and Security Training
  • Benefit: Reduces risk of human errors and improves the overall security posture.

Smart Growth Solution’s Commitment to Privacy

Smart Growth Solutions has a customer data access, usage, disclosure and transfer policy, which is a part of its privacy management program. This is the pillar of our privacy program: Smart Growth Solutions employees may not access, use, disclose or distribute any customer data unless it is for purposes contracted for in writing or as directed by the customer.
Moreover, with an aim to assist our customers in understanding and verifying the information security and compliance requirements pertinent to their business, as well as illustrate how our organization has capacity to enhance their compliance activities, Smart Growth Solutions has offered our clients with the needed tools and information.
As the related matters continue to change and become more complicated with new legislation coming up in most parts of the world, Smart Growth Solutions recognizes the need for a privacy policy that will be part of the whole organizational and service delivery processes of the organization. Check out our privacy policy for additional details on how we treat and secure information from our clients.
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The Compliance Commitment of Smart Growth Solutions.

The leaders of today’s technology are responsible for keeping and protecting the customer and employee data as well as the data owned by the company from every security threat imaginable. Moreover, companies are also held liable for ensuring that every law that is applicable including the data privacy and transmission of personal data laws is adhered to even if the company outsources the storage and processing of its data. Smart Growth Solutions has a documented and all-encompassing data security policy to assist in safeguarding the customers’ information from unwarranted access, shield the company from any security threats or breach incidences, and also prevent instances of data.

Smart Growth Solutions Core Compliance has achieved SOC 2 status and undergoes regular, on-site assessments and internal reviews by independent third parties, as well as government agencies, to verify adherence of its policies and procedures to relevant international and domestic standards. For queries on safety measures, please reach out to us.

Ready to Partner with Smart Growth Solutions?